Privacy Policy

Data privacy statement
Storage of access data in server log files
Data collection and use of data for contract processing and opening of a customer account
Data transfer for contract performance
Cross-border transfer of personal data
Data use when subscribing to the e-mail newsletter
Use of cookies
Use of Google (Universal) Analytics for web analysis
Use of social plugins from Facebook, Twitter using the Shariff solution
Youtube Video Plugins
Right to obtain information and means of contact

Data privacy statement

We are grateful for your interest in our website. We attach a lot of importance to the protection of privacy. Hereunder we provide you with detailed information on how we manage your data.

Storage of access data in server log files

You can visit our websites without having to provide personal details. We simply store access data in "server log files" such as the name of the requested file, date and time of retrieval, transferred data quantity and the requesting provider. This data is exclusively evaluated to ensure smooth operation of the website and to improve our offer and prevent us from tracing the data back to you.

Data collection and use of data for contract processing and opening of a customer account

We collect personal data whenever you voluntarily disclose it in connection with the order, when contacting us (e.g. contact form or email) or when opening a customer account. The relevant input forms show which data was collected.

During the use of the website by logged registered customers, we collect data for statistical reasons and to facilitate the smooth operation of the online shop. In particular data on the type, frequency, and intensity of use as well as the duration of membership is collected. The above-mentioned data is not combined with personal data.

If you have opened a customer account and given your consent, we will collect, edit and store information about the ordered products or services requested, as well as data on your ordering, purchasing and payment behaviour in connection with your orders from the shop, with the processing of your orders or the provision of services requested by you.

We use the data you have provided for contract processing and processing your requests. After the contract has been fully processed or your customer account deleted, your data will be blocked from further use and deleted at the end of the retention periods governed by tax and commercial law, unless you have explicitly consented to further use of your data or we reserve the right to additional data use as permitted by law, details of which are provided hereunder.

Your customer account can be deleted at any time and this can be done by either sending a message to the contact person referred to hereunder or via a designated feature in the customer account.

Data transfer for contract performance

For the purpose of contract performance, we transfer your data to the mail order company commissioned with the delivery, to the extent required for delivery of the goods ordered. Depending on which payment provider you select during the ordering process, in order to execute payments we will transfer the payment data collected to the financial institution commissioned with the payment and if need be to any payment service providers that we may have commissioned or the payment service you selected. A number of the selected payment service providers collect this data of their own accord if you open an account there. In this case, you have to sign in during the ordering process with your login for the payment service provider. The data privacy statements of the respective payment service provider apply.

Cross-border transfer of personal data

We are entitled to transfer your personal data to companies domiciled outside of Switzerland respectively the EU and the European Economic Area, provided that this is necessary in connection with the aforementioned purposes. In this context the statutory provisions regulating the disclosure of personal data to third parties are complied with as a matter of course. These third parties are bound to maintain data privacy to the same extent as us. If the level of protection of personal data in a country is not in accordance with Swiss respectively EU data protection law, we ensure by contract that the protection of your personal data always corresponds to that of Switzerland respectively that of the European Economic Area (EEA).

Data use when subscribing to the e-mail newsletter

If you subscribe to our newsletter, we will use the data required for this or the data disclosed separately by you in order to send you our email newsletter with your consent. Unsubscribing from the newsletter is possible at all times and this can be done by either sending a message to the contact person referred to hereunder or via a designated link in the newsletter.

Use of cookies

In order to make a visit to our website more attractive and facilitate the use of certain features, we use "cookies" on our website. Cookies are small files that are stored on your device and save specific settings and data for exchange with our system via your browser. Some of the cookies that we use are deleted again at the end of the browser session, in other words after you close your browser (so-called "session cookies"). Other cookies remain on your terminal and enable us to recognise your browser the next time you visit the website (persistent cookies). Cookies do not contain personal data and cannot therefore be assigned to a user. Based on cookie technology, we receive only anonymous information, for example, from which websites you were redirected to our website, which pages on our website have been viewed, etc. Please keep in mind that certain cookies are already set when you access our website. You can configure your browser in such manner that you are notified about the setting of cookies and decide on in the individual case whether to accept them or not or exclude the acceptance of cookies in certain cases or generally. If cookies are not accepted, the functionality of our website may, however, be reduced. Below you will find information about the cookies used by us and how you can set your browser.

Internet browsers allow you to control the storage of cookies on your PC. This is described in the Help menu of each browser and explains how to change your cookie settings. You can find the description for the respective browsers under the following links:

Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html

Use of Google (Universal) Analytics for web analysis

This website uses Google Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that allow analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The information generated on your use of this website is usually transferred to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, the IP address will be shortened within Member States of the European Union or in other contracting states acceding to the Agreement on the European Economic Area and in Switzerland before transmission to the USA. Only in exceptional cases is the full IP-address transmitted to a Google server in the USA and shortened there.   The anonymised IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data.

This information is used to evaluate your use of the website, in order to compile reports on the activities on our website and to provide other services associated with the use of the website for the purpose of market research and customising the website.

Furthermore, you can prevent the Google cookie from recording and processing your data (including your IP address) by downloading and installing the browser plugin provided by Google under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

As an alternative to the browser plugin, you can click this link to prevent Google Analytics recording on this website in the future. This stores an opt-out cookie on your device. If you delete your cookies, you have to click on the link again.

For the sake of completeness we advise users domiciled or residing in Switzerland that the US authorities have put monitoring measures in place in the USA which generally allow for the storage of all personal data belonging to all persons whose data has been transmitted from Switzerland to the United States. This is done without differentiation, qualification or exception in terms of the aim pursued and without an objective criterion that allows access by US authorities to the data and their subsequent use to be restricted to specific, strictly defined purposes justifying both access to this data and intervention related to their use. Furthermore, we draw your attention to the fact that no remedies are available in the USA for persons from Switzerland directly affected which would allow them to gain access to the data concerning them or to bring about their correction or deletion and there is no effective legal protection against general access rights by US authorities.

Use of social plugins from Facebook, Twitter using the Shariff solution

Social plugins ("plugins") provided by social networks are used on our website. To increase the protection of your data when visiting our website, the plug-ins are not fully embedded within the page, but only when using a HTML link (so-called "Shariff solution" provided by c‘t). This embedding ensures that, when accessing a page on our website containing such plugins, a connection is not yet established with the servers hosted by the provider of the relevant social network. Click on one of the buttons to open a new window of your browser and retrieve the page of the respective service provider from where you can actuate (possibly after entering your login information) the Like or Share button. Please refer to the provider's privacy policies in order to find out about the purpose and extent of data collection and the further processing and use of the data by the providers on their pages as well as your corresponding rights and configurable settings designed to protect your privacy.

http://www.facebook.com/policy.php
https://twitter.com/privacy

Youtube Video Plugins

Third-party provider content is embedded within this website. This content is provided by Google Inc ("provider").
Youtube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

The advanced privacy setting is enabled for Youtube videos embedded within our website. This means that no information on website visitors will be collected and stored with YouTube, unless these visitors play the video.
Please refer to Google's data privacy guidelines in order to find out about the purpose and extent of data collection and the further processing and use of the data by the providers as well as your corresponding rights and configurable settings designed to protect your privacy http://www.google.com/intl/de/+/policy/+1button.html.

Right to obtain information and means of contact

You have a right to obtain free information on the personal data about you that has been stored as well as a right, where appropriate, to correction, blocking and deletion of such data. Please contact us directly via the contact information in our supplier identification notice if you have questions relating to the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as withdrawal of consent granted or objections to a particular use of data.